Connection
Include the product and which provider or spreadsheet connection is affected.
Help across Resonlix products.
Send one message with the product name, what you expected, what happened and the approximate time of the issue. Do not include passwords, API secrets, OAuth tokens or full payment-card details.
Email support
support@resonlix.comUse this address for connection problems, sync failures, account access, billing questions, privacy requests and account/data deletion requests.
Sync
Include the dataset, destination and approximate time the sync ran. Avoid sending sensitive customer data unless necessary.
Billing
Include your Resonlix account email, product and plan name. Never email card details.